Q: Are you a manufacturer or a trading company?

A: We have two factories, one is in Foshan city, one is in zhaoqing city, both factories have a very big capacity.

Q: Do you support the OEM/ODM service?

A: We provide all kinds of OEM/ODM services, For example, Logo printing on housing, Customized packing, and Software Customization. Please contact us for details before placing order.

Q: How to get a sample?

A: Sample order is acceptable. Please contact us by email/WeChat/WhatsApp/Phone with what sample you need.

Q: Where can I get detailed specifications regarding your product? Catalog and price list?

A: Please contact me for details, thanks!

Q: What is the MOQ?

A: Some of the goods have stock with our brand, which has no MOQ set. OEM or ODM should discuss According to the actual conditions.

Q: What certificates do you have?

A: Most of our products have CCC, CE, UL, ISO, and RoHS certificates. If you need others, we can proceed with them.

Q: What's the lead time for the mass production?

A: different quantities will have different leading times, generally, 2~3 weeks.

Q: How about the packing and shipping?

A: Normally, we have cartons for packaging. And send goods only by cartons. If you have any other special requirements, please feel free to contact us.

Q: What payment method do you accept?

A: 50%T/T in advance, the 50% T/T balance before the delivery.

Q: How do you ship the goods and how long does it take to arrive?

A: sample orders are normally by DHL, UPS, FedEx, or TNT way, It usually takes 5-9 days to arrive. mass production ship by Air and sea.

Q: What is your warranty time?

A: 2 years

Q: How to work with us?

A: Send your request details → Feedback with quotation(1~3 days) → Confirm quotation → Making samples(7~10 days)→Samples test(Approval) →place order for Mass production(2~3 weeks)→Quality checking→Packing →Delivery →After Service →Repeat Order.